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We Need Your Confirmation to Keep Your Trust Wallet Secure Scam Alert: A Phishing Email to Avoid

Myantispyware team March 12, 2025    

Have you received an email claiming to be from Trust Wallet with a subject line saying “We Need Your Confirmation to Keep Your Trust Wallet Secure”?

Question: Is this email from Trust Wallet legit and should you click the link to verify your wallet?

Investigation Findings: This email is a scam. It tries to trick you into clicking a link that takes you to a phishing website, trustwalletc.vip. This fake site asks you to enter your secret recovery phrase, which, if given, would let scammers access your wallet. VirusTotal recognized this site as malicious and phishing, and urlscan identified hundreds of similar scam sites.

Answer: This is a fraudulent attempt to steal your wallet information. πŸ’‘ To protect yourself from scams like this, never click on links in suspicious emails or provide your secret recovery phrase to anyone. Trust Wallet will not ask for your recovery phrase for verification. Always verify website URLs directly and use official apps for any transactions.

A typical “We Need Your Confirmation to Keep Your Trust Wallet Secure” scam email reads as follows:

Subject: We Need Your Confirmation to Keep Your Trust Wallet Secure
From: Trust Wallet

We Need Your Confirmation to Keep Your Trust Wallet SecureTrust Wallet Security
Security Alert: Verify Your Wallet

Dear Valued User,

Due to recent updates and security enhancements, we require all users to complete a quick verification to ensure the safety of their funds.

Failure to complete this verification within 24 hours may result in restricted access to your wallet.
Verify My Wallet

If you do not complete this process, your account may be temporarily locked.

Thank you for being a valued member of Trust Wallet.
Trust Wallet Security
Β© 2025 Trust Wallet | Do not reply to this email. If you need help, visit our Support Center.

“We Need Your Confirmation to Keep Your Trust Wallet Secure” is a scam email targeting Trust Wallet users. This email pretends to be from Trust Wallet’s security team and tricks users into thinking they need to verify their wallet for security purposes. The email claims that not doing so within 24 hours could lead to restricted access to their wallet.

The scam email contains a “Verify My Wallet” link that actually guides you to a phishing site called trustwalletc.vip. This fake site will then ask you to “Verify Your Secret Recovery Phrase”, a crucial piece of information that should never be shared. Providing this phrase can lead to your wallet being completely compromised.

Virustotal has identified trustwalletc.vip as malicious and a source of phishing attacks, and URLscan has found many sites that look just like it. The Whois information reveals that the site’s details are hidden and that it’s been registered in China.

πŸ’‘ If you get an email like this, don’t click any links or enter any sensitive info. Instead, protect your Trust Wallet by directly visiting their official site or app. Always verify any alerts or requests through official channels before taking action.

Summary Table

Name Trust Wallet Email Scam
Type Email Phishing Scam
Target Trust Wallet Users
Phishing Site trustwalletc.vip
Key Tactic Fake verification request
Threat Theft of secret recovery phrase
Detection Flagged as malicious
Creation Date 2025-03-11
Registrant Country CN

πŸ“§ What to Do When You Receive the “We Need Your Confirmation to Keep Your Trust Wallet Secure” Scam Email

We advise everyone who receives this email to follow the simple steps below to protect yourself from potential scams:

  • ❌ Do not believe this email.
  • πŸ”’ NEVER share your personal information and login credentials.
  • πŸ“Ž Do not open unverified email attachments.
  • 🚫 If there’s a link in the scam email, do not click it.
  • πŸ” Do not enter your login credentials before examining the URL.
  • πŸ“£ Report the scam email to the FTC at www.ftc.gov.

If you accidentally click a phishing link or button in the “We Need Your Confirmation to Keep Your Trust Wallet Secure” Email, suspect that your computer is infected with malware, or simply want to scan your computer for threats, use one of the free malware removal tools. Additionally, consider taking the following steps:

  • πŸ”‘ Change your passwords: Update passwords for your email, banking, and other important accounts.
  • πŸ›‘οΈ Enable two-factor authentication (2FA): Add an extra layer of security to your accounts.
  • πŸ“ž Contact your financial institutions: Inform them of any suspicious activity.
  • πŸ”„ Monitor your accounts: Keep an eye on your bank statements and credit reports for any unusual activity.

πŸ” How to Spot a Phishing Email

Phishing emails often share common characteristics; they are designed to trick victims into clicking on a phishing link or opening a malicious attachment. By recognizing these signs, you can detect phishing emails and prevent identity theft:

How to spot a phishing email similar to We Need Your Confirmation to Keep Your Trust Wallet Secure

πŸ’‘ Here Are Some Ways to Recognize a Phishing Email

  • βœ‰οΈ Inconsistencies in Email Addresses: The most obvious way to spot a scam email is by finding inconsistencies in email addresses and domain names. If the email claims to be from a reputable company, like Amazon or PayPal, but is sent from a public email domain such as “gmail.com”, it’s probably a scam.
  • πŸ”  Misspelled Domain Names: Look carefully for any subtle misspellings in the domain name, such as “arnazon.com” where the “m” is replaced by “rn,” or “paypa1.com,” where the “l” is replaced by “1.” These are common tricks used by scammers.
  • πŸ‘‹ Generic Greetings: If the email starts with a generic “Dear Customer”, “Dear Sir”, or “Dear Madam”, it may not be from your actual shopping site or bank.
  • πŸ”— Suspicious Links: If you suspect an email may be a scam, do not click on any links. Instead, hover over the link without clicking to see the actual URL in a small popup. This works for both image links and text links.
  • πŸ“Ž Unexpected Attachments: Email attachments should always be verified before opening. Scan any attachments for viruses, especially if they have unfamiliar extensions or are commonly associated with malware (e.g., .zip, .exe, .scr).
  • ⏰ Sense of Urgency: Creating a false sense of urgency is a common tactic in phishing emails. Be wary of emails that claim you must act immediately by calling, opening an attachment, or clicking a link.
  • πŸ“ Spelling and Grammar Errors: Many phishing emails contain spelling mistakes or grammatical errors. Professional companies usually proofread their communications carefully.
  • πŸ”’ Requests for Sensitive Information: Legitimate organizations typically do not ask for sensitive information (like passwords or Social Security numbers) via email.

βœ… Conclusion

We hope this article has helped you understand more about the “We Need Your Confirmation to Keep Your Trust Wallet Secure” Scam Email and how to avoid falling victim to scammers. If you have received a phishing email that is similar but not identical to the example above, please post it in the comments section of this article. This helps us warn other users about potential scams and improve our resources to protect you better. Stay safe and vigilant! πŸ›‘οΈ

Phishing

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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