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DHL Shipping Document Confirmation Email Scam: What You Need to Know

Myantispyware team March 25, 2025    

Have you received an email claiming to be from DHL with the subject “DHL Shipping Document/Tracking No. Confirmation”? This email might say there is an error with your shipment details and urge you to download an attachment to fix the issue.

Question: Is this email real and should you download the attachment to correct the delivery details?

Investigation Findings: This type of email is a scam. The message tries to make you download an attachment that leads to a phishing page. This page is hosted on ipfs.io and is designed to steal your personal information.

Answer: “DHL Shipping Document/Tracking No. Confirmation” is a fraudulent email. πŸ’‘ To protect yourself from scams like this, always verify the sender’s email address carefully and avoid clicking on any links or downloading attachments unless you are sure the email is legitimate. Additionally, contact DHL directly through their official website or customer service line if you have any doubts about a shipment or email.

A typical “DHL Shipping Document Confirmation” scam email reads as follows:

Subject: DHL Shipping Document/Tracking No. Confirmation
From: DHL Logistics
Body:
“DHL

DHL Shipping Document/Tracking No Confirmation

Dear xxxxxxx

The following Shipment cannot be delivered to your destination due to error in receipients details.

You’re oblidged to make neccesary amendment immediately. Details of shipment are below .

SCHEDULE & DETAILS;
Expected Delivery Date: 25 March 2025
Type of Shipment: AIR WAY BILL

Amend Delivery Details & Review Docs
Download attached to View Document & Tracking No

Always serving you better!

DHL Delivery Team
This is an automated e-mail message, please do not reply directly. If you have any questions contact us.

Deutsche Post DHL Group
Β©2025 . ALL RIGHTS RESERVED.”

⚠️ The DHL Shipping Document Confirmation Email Scam is a fake email pretending to be from DHL, a well-known delivery service. This scam tries to trick people into clicking on a link that leads to a dangerous phishing site. The email says there’s a problem with a shipment because of wrong recipient details, and it urges you to fix the information right away.

But here’s the catch: instead of helping you, the link in the email will take you to a fake page designed to steal your personal information. These scams are often sent out to lots of people, hoping someone will click the link and provide their information or download harmful software.

πŸ’‘ If you get an email like this, do not click on any links or download attachments. Instead, check directly with DHL through their official website or customer service. Always double-check by going to the official site instead of trusting links in emails.

Summary Table

Name DHL Shipping Document Confirmation Email Scam
Type Email Phishing
Pretends to be DHL
Target Email users expecting shipments
Main goal Steal personal information
Common method Fake email with phishing link
Phishing page host ipfs.io

πŸ“§ What to Do When You Receive the “DHL Shipping Document Confirmation” Scam Email

We advise everyone who receives this email to follow the simple steps below to protect yourself from potential scams:

  • ❌ Do not believe this email.
  • πŸ”’ NEVER share your personal information and login credentials.
  • πŸ“Ž Do not open unverified email attachments.
  • 🚫 If there’s a link in the scam email, do not click it.
  • πŸ” Do not enter your login credentials before examining the URL.
  • πŸ“£ Report the scam email to the FTC at www.ftc.gov.

If you accidentally click a phishing link or button in the “DHL Shipping Document Confirmation” Email, suspect that your computer is infected with malware, or simply want to scan your computer for threats, use one of the free malware removal tools. Additionally, consider taking the following steps:

  • πŸ”‘ Change your passwords: Update passwords for your email, banking, and other important accounts.
  • πŸ›‘οΈ Enable two-factor authentication (2FA): Add an extra layer of security to your accounts.
  • πŸ“ž Contact your financial institutions: Inform them of any suspicious activity.
  • πŸ”„ Monitor your accounts: Keep an eye on your bank statements and credit reports for any unusual activity.

πŸ” How to Spot a Phishing Email

Phishing emails often share common characteristics; they are designed to trick victims into clicking on a phishing link or opening a malicious attachment. By recognizing these signs, you can detect phishing emails and prevent identity theft:

How to spot a phishing email similar to DHL Shipping Document Confirmation

πŸ’‘ Here Are Some Ways to Recognize a Phishing Email

  • βœ‰οΈ Inconsistencies in Email Addresses: The most obvious way to spot a scam email is by finding inconsistencies in email addresses and domain names. If the email claims to be from a reputable company, like Amazon or PayPal, but is sent from a public email domain such as “gmail.com”, it’s probably a scam.
  • πŸ”  Misspelled Domain Names: Look carefully for any subtle misspellings in the domain name, such as “arnazon.com” where the “m” is replaced by “rn,” or “paypa1.com,” where the “l” is replaced by “1.” These are common tricks used by scammers.
  • πŸ‘‹ Generic Greetings: If the email starts with a generic “Dear Customer”, “Dear Sir”, or “Dear Madam”, it may not be from your actual shopping site or bank.
  • πŸ”— Suspicious Links: If you suspect an email may be a scam, do not click on any links. Instead, hover over the link without clicking to see the actual URL in a small popup. This works for both image links and text links.
  • πŸ“Ž Unexpected Attachments: Email attachments should always be verified before opening. Scan any attachments for viruses, especially if they have unfamiliar extensions or are commonly associated with malware (e.g., .zip, .exe, .scr).
  • ⏰ Sense of Urgency: Creating a false sense of urgency is a common tactic in phishing emails. Be wary of emails that claim you must act immediately by calling, opening an attachment, or clicking a link.
  • πŸ“ Spelling and Grammar Errors: Many phishing emails contain spelling mistakes or grammatical errors. Professional companies usually proofread their communications carefully.
  • πŸ”’ Requests for Sensitive Information: Legitimate organizations typically do not ask for sensitive information (like passwords or Social Security numbers) via email.

βœ… Conclusion

We hope this article has helped you understand more about the “DHL Shipping Document Confirmation” Scam Email and how to avoid falling victim to scammers. If you have received a phishing email that is similar but not identical to the example above, please post it in the comments section of this article. This helps us warn other users about potential scams and improve our resources to protect you better. Stay safe and vigilant! πŸ›‘οΈ

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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