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Chase Bank Your Email Has Been Changed Successfully Email Scam: What You Need to Know

Myantispyware team March 6, 2025    

Have you received an email from “Chase Bank” with the subject “Your Email Has Been Changed Successfully”, claiming that your email address was changed?

Question: Could this email about an email change request really be from Chase Bank?

Investigation Findings: This email is a phishing scam. The message tries to make you think that your email address was changed without your permission. It includes a link labeled “Complete A One-time Verification Process”, which leads to a fake website that attempts to steal your personal information.

Answer: This is a fraudulent email. 💡 To protect yourself from scams like this, never click on links in suspicious emails or provide personal information. Always check the sender’s email address and contact the bank directly using official channels if you are concerned about your account’s security.

A typical “Chase Bank Your Email Has Been Changed Successfully” scam email reads as follows:

Subject: Your Email Has Been Changed Successfully
From: Chase Bank

Chase Bank Review Sign In
Date 3/5/2025 p.m.
…****

Your Information Has Been Updated.
Chase Mobile®: Bank & Invest on the App …

Dear Chase Member,

As requested, we’ve changed your email address from xxxxx@xxxxxxx to r******************e@outlook.com.

Your security is important to us. If this change was unauthorized or incorrect, please use the link below to recover your account immediately. (A one-time verification of your account maybe required)

Complete A One-time Verification Process

Thank you for your Membership

Chase Mobile®: Bank & Invest on the App …
Chase Security Team

Was this alert helpful?

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Important Information from Chase Security Team

Contact Us | Privacy | Help Prevent Fraud

To ensure delivery, add chase@notification.chase.com to your address book.

This email was sent to xxxxx@xxxxxxx and contains information directly related to your account with us, other services to which you have subscribed, and/or any application you may have submitted.

Unsubscribe with one click if you no longer want to receive this account alert.

The site may be unavailable during normal maintenance or due to unforeseen circumstances.

Chase does not provide, endorse or guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with chase and are solely responsible for their products and services. All trademarks are the property of their respective owners.

Please do not reply to this message, as this email inbox is not monitored. To contact us, visit www.chase.com/support-center/contact-us.

Products and services are offered by chase Bank (USA), N.A., and Chase , N.A., Members FDIC.

© 2024 Chase.com is a federally registered service mark.

SLRACR 11036 11187

The Chase Bank “Your Email Has Been Changed Successfully” email scam is a trick targeting bank customers. This scam tries to make you think that your email with Chase Bank was changed. They do this to scare you into clicking on a link that claims to help fix any unauthorized changes. This link is not what it seems—it leads you to a fake website designed to steal your sensitive information.

The scammers use official-looking emails with real Chase logos and similar wording to what Chase might use. But don’t be fooled. Check the sender’s email address and remember that real emails from Chase will never ask you to confirm your login credentials or share personal info like passwords or account numbers through a link.

💡 If you received this email, do not click any links or provide any information. Go to Chase’s official website directly and check your account from there. Also, let Chase know about the scam by forwarding the email to phishing@chase.com. Protect yourself by using security software and staying skeptical of unsolicited emails asking for sensitive info.

Summary Table

Name Chase Bank Your Email Has Been Changed Successfully Scam
Type Email Phishing Scam
Target Chase Bank customers
Phishing Domain pub-xxxxxxx.r2.dev, 96.250.76.128
Objective Steal personal information
Disguise Change of email notification

📧 What to Do When You Receive the “Chase Bank Your Email Has Been Changed Successfully” Scam Email

We advise everyone who receives this email to follow the simple steps below to protect yourself from potential scams:

  • ❌ Do not believe this email.
  • 🔒 NEVER share your personal information and login credentials.
  • 📎 Do not open unverified email attachments.
  • 🚫 If there’s a link in the scam email, do not click it.
  • 🔍 Do not enter your login credentials before examining the URL.
  • 📣 Report the scam email to the FTC at www.ftc.gov.

If you accidentally click a phishing link or button in the “Chase Bank Your Email Has Been Changed Successfully” Email, suspect that your computer is infected with malware, or simply want to scan your computer for threats, use one of the free malware removal tools. Additionally, consider taking the following steps:

  • 🔑 Change your passwords: Update passwords for your email, banking, and other important accounts.
  • 🛡️ Enable two-factor authentication (2FA): Add an extra layer of security to your accounts.
  • 📞 Contact your financial institutions: Inform them of any suspicious activity.
  • 🔄 Monitor your accounts: Keep an eye on your bank statements and credit reports for any unusual activity.

🔍 How to Spot a Phishing Email

Phishing emails often share common characteristics; they are designed to trick victims into clicking on a phishing link or opening a malicious attachment. By recognizing these signs, you can detect phishing emails and prevent identity theft:

How to spot a phishing email similar to Chase Bank Your Email Has Been Changed Successfully

💡 Here Are Some Ways to Recognize a Phishing Email

  • ✉️ Inconsistencies in Email Addresses: The most obvious way to spot a scam email is by finding inconsistencies in email addresses and domain names. If the email claims to be from a reputable company, like Amazon or PayPal, but is sent from a public email domain such as “gmail.com”, it’s probably a scam.
  • 🔠 Misspelled Domain Names: Look carefully for any subtle misspellings in the domain name, such as “arnazon.com” where the “m” is replaced by “rn,” or “paypa1.com,” where the “l” is replaced by “1.” These are common tricks used by scammers.
  • 👋 Generic Greetings: If the email starts with a generic “Dear Customer”, “Dear Sir”, or “Dear Madam”, it may not be from your actual shopping site or bank.
  • 🔗 Suspicious Links: If you suspect an email may be a scam, do not click on any links. Instead, hover over the link without clicking to see the actual URL in a small popup. This works for both image links and text links.
  • 📎 Unexpected Attachments: Email attachments should always be verified before opening. Scan any attachments for viruses, especially if they have unfamiliar extensions or are commonly associated with malware (e.g., .zip, .exe, .scr).
  • ⏰ Sense of Urgency: Creating a false sense of urgency is a common tactic in phishing emails. Be wary of emails that claim you must act immediately by calling, opening an attachment, or clicking a link.
  • 📝 Spelling and Grammar Errors: Many phishing emails contain spelling mistakes or grammatical errors. Professional companies usually proofread their communications carefully.
  • 🔒 Requests for Sensitive Information: Legitimate organizations typically do not ask for sensitive information (like passwords or Social Security numbers) via email.

✅ Conclusion

We hope this article has helped you understand more about the “Chase Bank Your Email Has Been Changed Successfully” Scam Email and how to avoid falling victim to scammers. If you have received a phishing email that is similar but not identical to the example above, please post it in the comments section of this article. This helps us warn other users about potential scams and improve our resources to protect you better. Stay safe and vigilant! 🛡️

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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